Bison App Login — How to Sign In, Secure Your Account & Recover Access
Quick, secure, and clear steps to get you into Bison App and keep your account safe.
Overview
The Bison App login process is designed to be fast and secure — whether you use email, phone number, or a federated sign-in provider. This guide walks through typical sign-in flows, two-factor authentication (2FA) options, troubleshooting for common login problems, account recovery steps, and practical security tips to protect your profile and funds.
Step-by-step: How to log in
- Open the app — launch Bison on your phone or open the web client.
- Choose Sign In — tap the "Sign In" or "Log In" button on the welcome screen.
- Enter credentials — provide your registered email or phone number and your password. Use the Show toggle if you need to verify typed characters.
- Complete 2FA — if enabled, you'll be prompted for a one-time code from an authenticator app or SMS. Enter it to continue.
- Stay signed in (optional) — select "Remember me" only on private devices; avoid on public/shared machines.
Two-Factor Authentication & Security
For stronger protection enable 2FA. The recommended methods are an authenticator app (TOTP) or hardware security key. SMS is less secure but can be used as a fallback. After enabling 2FA, store backup codes in a safe place; they are the ultimate fallback if you lose access to your phone.
Troubleshooting common login issues
- Forgot password — choose "Forgot password", enter your email, then follow the password reset link sent to your inbox.
- 2FA code not arriving — check device time sync for authenticator apps; if using SMS, confirm mobile signal and correct phone number in your account.
- Account locked — multiple failed attempts may temporarily lock access. Wait a short cooling-off period and retry or contact support.
- App crashes on login — update the app to the latest version, clear the app cache, or reinstall. Test login on the web client to isolate the issue.
Account recovery & support
If you cannot regain access after standard steps, gather account details (registered email/phone, last successful login date, transaction IDs if relevant) and contact Bison App support through the in-app support center or the official help portal. Expect identity verification to protect your account during recovery.
Quick FAQs
- Can I change my login email? — Yes; verify your identity in settings before updating.
- Is biometric login supported? — Many devices support fingerprint or face unlock; enable this in security settings for faster access.
- How long is a session valid? — Session timeouts vary; use logout on shared devices and enable 2FA for safety.